Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: November 9, 2024

Table of Contents

Information We CollectHow We Use InformationInformation SharingData SecurityYour RightsCookies & Tracking

At GroundsHunt, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

  • • Name and contact details
  • • Email address and phone number
  • • Profile information
  • • Payment information

Booking Data

  • • Booking history and preferences
  • • Ground reviews and ratings
  • • Communication with ground owners
  • • Transaction records

Technical Data

  • • Device and browser information
  • • IP address and location data
  • • Usage patterns and analytics
  • • Cookies and tracking data

How We Use Your Information

We use the information we collect to:

Service Provision

  • • Process bookings and payments
  • • Facilitate communication between users
  • • Provide customer support
  • • Send booking confirmations and updates

Platform Improvement

  • • Analyze usage patterns and preferences
  • • Improve our services and features
  • • Personalize your experience
  • • Prevent fraud and ensure security

Information Sharing

We may share your information in the following circumstances:

With Ground Owners

We share necessary booking information (name, contact details, booking preferences) with ground owners to facilitate your bookings.

Service Providers

We work with trusted third-party service providers for payment processing, analytics, and customer support services.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and the safety of our users.

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits and updates
  • • Secure payment processing

Access Controls

  • • Limited access to personal data
  • • Employee training on data protection
  • • Multi-factor authentication
  • • Regular access reviews

While we implement strong security measures, no system is 100% secure. We continuously work to improve our security practices and promptly address any vulnerabilities.

Your Privacy Rights

You have the following rights regarding your personal information:

✓

Access

Request access to your personal data

✓

Correction

Update or correct inaccurate information

✓

Deletion

Request deletion of your personal data

✓

Opt-out

Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@groundshunt.com. We will respond to your request within 30 days.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic site functionality and security

Analytics Cookies

Help us understand how you use our platform

Preference Cookies

Remember your settings and preferences

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@groundshunt.com

• Phone: +91 98765 43210

• Address: GroundsHunt Privacy Team, India

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

  • • We will notify you of significant changes via email or platform notification
  • • The "Last updated" date will be revised accordingly
  • • Continued use of our services constitutes acceptance of the updated policy